Account and company data
Names, work emails, phone numbers, roles, company workspace details, permissions, login events, and settings used to operate Barker accounts.
Version 2.0 · Effective 2026-05-12
Privacy Policy
This policy explains how Barker collects, uses, shares, protects, and retains personal data for company users, workers, providers, customers who receive secure links, and public website visitors.
Data we process
Operations records
Customers, leads, opportunities, estimates, jobs, crews, workers, equipment, insurance claim details, notes, tasks, time entries, and audit records entered by the company.
Documents and customer links
Document metadata, packet metadata, secure-link events, file pointers, upload notes, and customer-facing estimate, document, and payment link activity.
Credentials and integrations
Hashed passwords, session records, MFA metadata, OAuth tokens where a user connects a provider, SMS verification metadata, and provider IDs needed to operate connected services.
Payments and delivery
Stripe customer, subscription, invoice, payment-link, and receipt identifiers. Card numbers are handled by Stripe and do not pass through Barker servers.
Telemetry and support
Request logs, device/browser metadata, diagnostic events, error reports, support messages, and usage data needed to secure, support, and improve the service.
How we use data
- Provide the Barker application, customer links, worker access, payments, document workflows, and integrations.
- Authenticate users, enforce company boundaries, prevent abuse, and investigate suspicious activity.
- Send transactional email, SMS codes, estimate links, document packets, payment links, notices, and support responses.
- Maintain audit logs, backups, retention controls, legal notices, and operational evidence.
- Improve reliability, usability, performance, security, and product workflows.
Retention
Barker retains records while needed to provide the service, comply with law, resolve disputes, maintain backups, and support approved export or deletion workflows. Deleted records may remain in backups until normal backup expiry.
Privacy requests
Contact privacy@barkercrm.com to request access, correction, deletion, portability, opt-out, or other rights available under applicable law. Company-controlled job and customer records may need to be handled by the company using Barker.